Bluebird Care East Devon opened in 2012 and is owned and operated by husband and wife team, William and Sara Flint. Both were previously employed as Senior Managers in the NHS but gave up these careers to fulfil their combined passion supporting the vulnerable in the community. The day to day management of the service is looked after by Registered Manager, Jasmine Broome.
Bluebird Care offer a wide range of services giving plenty of choice for care at home. Personal, practical and specialist care needs are met with visits ranging from 30 minutes to 24 hour Live In Care.
A person-centred approach to care is always applied and we passionately believe that everyone should have the opportunity to maintain their independence and remain living in the home they love with loved ones and familiar things around them. By working closely with our customers and their families, we are committed to creating bespoke care plans that are as unique as each individual customer.
In this technology driven age there is a risk that the personal touch could be lost from customer care. With increasing numbers of adults living at home for longer, often far away from families, receiving care at home is a sensitive proposition that should be seen as a privilege and respectfully handled by the care provider.
At Bluebird Care East Devon our specially trained Care Workers look after many customers in their own home who are living with dementia or a memory impairment.
As there are several different forms of dementia affecting people in different ways, we realise the importance for each customer to be provided with not only the highest quality service but also with respect and kindness.
The care we provide for someone with dementia may be of a practical nature; help with getting up, washing or dressing – but it may be about going out to the shops, or a walk in the park, staying active in their community or a visit to relatives or friends.
We aim to provide all of our staff, from Care Workers to management, the opportunity to attend a Dementia Friends Information Session run by a Dementia Friend Champion, William Flint who Bluebird Care’s Owner and Director. By being Dementia Friends, all of our staff have a better awareness of dementia, how to react both proactively and reactively in certain situations and aims to provide them with a tool kit of conversation starters, distractors and background knowledge of how dementia affects a person and their relatives.
Many people with dementia are looked after on a day to day basis by a spouse or other family member. Caring relatives need a break from time to time and so we offer a respite sitting service, when on a fixed day every week we will come to allow the family member time to themselves.
Through our close work with vulnerable people in the community across East Devon, we realise the importance for people living with dementia to feel supported and welcomed in their community, as feelings of isolation, seclusion and embarrassment are all barriers to a happy and healthy life and have been shown to accelerate cognitive decline.
That is why it was so important to us to join a movement that echoes our aims and objectives, who work tirelessly towards creating communities that not only have better understanding of dementia but also strive to create a dementia friendly environment for people living with a dementia and their loved ones to feel safe and welcomed in.
The Honiton Dementia Action Alliance is making great strides in achieving this and much much more. Through their work with their 24 Alliance Members, they are creating not only a dementia friendly Honiton but also empowering people with dementia and their carers living in the Honiton area.